Amazon.com Services LLC v. Perplexity AI, Inc.

Active Commercial Litigation Technology / AI agents Injunctive

Amazon sued Perplexity AI over Comet, an AI browser whose Assistant shops on a user’s behalf, logging into the user’s Amazon account to compare products, prices and reviews and to place orders. Amazon claims that an automated agent reaching into password-protected account pages without Amazon’s permission violates the federal Computer Fraud and Abuse Act and California’s equivalent, and that AI agents must identify themselves. Perplexity says the user is the one shopping and the Assistant is only a tool.

On August 4, 2026, the Ninth Circuit vacated the preliminary injunction and remanded the case. The panel held that the user, not Perplexity, accesses Amazon’s computers when the Assistant carries out a task, so Amazon is unlikely to succeed on the access element of either statute. The panel expressly declined to set out a new legal regime for agentic AI, and the underlying case now continues before Judge Chesney.

Perplexity’s Comet browser includes an Assistant that can log into a user’s Amazon account with stored credentials and complete shopping tasks such as comparing products and placing orders. Amazon and Perplexity had reportedly agreed in November 2024 to pause this kind of agentic shopping, but Perplexity resumed it when Comet launched, according to reporting on the dispute. Amazon says Perplexity then tried to disguise the Assistant’s automated traffic as an ordinary Chrome browser session to avoid detection, and sent a cease and desist letter before suing.

Amazon’s November 2025 complaint frames the conduct as unauthorized access to password-protected account pages under the Computer Fraud and Abuse Act and its California analogue, plus trademark and state-law claims. Perplexity’s position, echoed by its own public statements calling the suit a “bully tactic,” is that a user directing his or her own AI agent to shop is simply using a tool, not hacking a website, and that Amazon is trying to use anti-hacking law to block a competing interface to its own site.

Judge Maxine Chesney granted Amazon a preliminary injunction on March 9, 2026, finding strong evidence that Comet accessed Amazon’s site without authorization even when acting at a user’s direction, and ordering Perplexity to stop Comet from touching Amazon account pages and to delete collected Amazon customer data. Perplexity appealed and won an administrative stay from the Ninth Circuit in April 2026, then a fuller stay pending appeal, keeping Comet’s shopping function alive while the appeal proceeded.

The Ninth Circuit heard oral argument on June 11, 2026, and on August 4, 2026 vacated the injunction, holding that it is the user, not Perplexity, who accesses Amazon’s computers when the Assistant executes a task, so Amazon is unlikely to succeed on the access element of either the CFAA or the California statute. The panel called its holding narrow, acknowledged there is little to no existing law on how to assign responsibility for AI agents, and sent the case back to Judge Chesney, where Amazon’s trademark and state-law claims still remain pending.

  1. AUG 4, 2026APPEAL
    Ninth Circuit vacates the injunction and remands
    In a 21-page opinion by Judge Milan D. Smith Jr., the panel held that the district court abused its discretion. It is the user who accesses Amazon’s computers, using the Assistant as a tool, so Amazon is unlikely to succeed on the access element of the CFAA or the CDAFA. The panel also reversed the findings on irreparable harm, the balance of equities and the public interest, and limited its holding to the record before it rather than setting a new regime for agentic AI.
  2. JUN 11, 2026HEARING
    Ninth Circuit hears oral argument in Seattle
    The panel heard oral argument on Perplexity’s appeal of the preliminary injunction.
  3. APR 2026PROCEDURAL
    Ninth Circuit grants Perplexity an administrative stay of the injunction
    The Ninth Circuit temporarily paused Judge Chesney’s March 9, 2026 injunction while it considered Perplexity’s motion for a longer stay pending appeal.
  4. MAR 11, 2026APPEAL
    Perplexity appeals the injunction to the Ninth Circuit
    The interlocutory appeal of the preliminary injunction was docketed as No. 26-1444.
  5. MAR 9, 2026JUDGMENT
    District court grants Amazon a preliminary injunction
    Judge Maxine M. Chesney found Amazon likely to succeed on its CFAA and CDAFA claims, holding that Comet accessed users’ password-protected accounts with the user’s permission but without Amazon’s authorization, and transmitted account information to Perplexity’s servers.
  6. NOV 4, 2025FILING
    Amazon sues Perplexity over the Comet shopping assistant
    Amazon.com Services LLC filed suit in the Northern District of California, alleging that Comet’s AI Assistant accessed customers’ password-protected Amazon account pages without Amazon’s authorization, in violation of the Computer Fraud and Abuse Act and California’s Comprehensive Computer Data Access and Fraud Act.
  7. 2025OTHER
    Amazon sends cease-and-desist letter to Perplexity
    Amazon demanded that Perplexity stop its Comet browser’s AI agent from making purchases on Amazon, citing violations of Amazon’s Conditions of Use.
  8. NOV 2024OTHER
    Amazon and Perplexity reportedly agree to pause agentic shopping on Amazon
    According to reporting on the dispute, the two companies agreed in November 2024 to pause agentic shopping activity on Amazon, an agreement Perplexity allegedly departed from when Comet launched.