UK Motor Finance Commission Redress (Johnson v FirstRand Bank Ltd and the FCA Scheme)

Active Regulatory / Competition Financial services £7.5B

After the UK Supreme Court’s Johnson v FirstRand ruling on hidden motor finance commissions, the FCA imposed an industry-wide redress scheme estimated at £7.5B across 12.1 million agreements, now partly suspended while four challengers fight it in the Upper Tribunal.

The Upper Tribunal confirmed it will hear the four legal challenges to the FCA’s motor finance redress scheme, brought by Consumer Voice, CA Auto Finance UK, Volkswagen Financial Services and Mercedes-Benz Financial Services, during 14-18 December 2026 or 16-26 February 2027, with final dates depending on any applications for further expert evidence or disclosure. The scheme remains partially suspended in the meantime, and interested parties had until 4 August 2026 to apply to join the proceedings.

The dispute grew out of undisclosed commissions paid by lenders to car dealers on motor finance agreements written between 2007 and 2024. After the Court of Appeal found for consumers in October 2024, the Supreme Court in Johnson v FirstRand Bank Ltd [2025] UKSC 33 (1 August 2025) rejected the fiduciary-duty and bribery routes to lender liability but upheld Mr Johnson’s claim that his credit relationship was “unfair” under s.140A of the Consumer Credit Act, opening a statutory path to mass redress. The FCA responded with the UK’s largest regulator-run compensation exercise since PPI: policy statement PS26/3 (March 2026) established an industry-wide scheme covering roughly 12.1 million agreements, with an estimated £7.5B in redress and total industry cost of up to £9.1B.

Four challengers, claimant group Consumer Voice (arguing the scheme under-compensates by wrongly using Johnson as a benchmark) and lenders Volkswagen Financial Services, Mercedes-Benz Financial Services and Crédit Agricole Auto Finance (attacking it from the other direction), referred the scheme to the Upper Tribunal under s.404 FSMA. On 2 July 2026, the Tribunal, on terms agreed with the FCA, suspended the scheme’s redress-calculation, payment and communication deadlines pending the challenges, which are listed for hearing on 14–18 December 2026 or 16–26 February 2027. Firms must meanwhile keep identifying eligible agreements and gathering commission data. Payouts, once envisaged to run mostly through 2026–27, now depend on the Tribunal’s ruling.

  1. JUL 2, 2026PROCEDURAL
    Upper Tribunal confirms hearing dates and full list of scheme challengers
    The FCA announced the Upper Tribunal will hear the legal challenges to the motor finance redress scheme on 14-18 December 2026 or 16-26 February 2027, and confirmed the four challengers as Consumer Voice, CA Auto Finance UK, Volkswagen Financial Services and Mercedes-Benz Financial Services.
  2. JUL 2, 2026PROCEDURAL
    Upper Tribunal partially suspends the scheme
    Redress calculation, payment and communication obligations are stayed pending the challenges. Hearings listed for 14–18 December 2026 or 16–26 February 2027.
  3. JUL 1, 2026PROCEDURAL
    Tribunal sets deadline for interested parties to join proceedings
    The Upper Tribunal’s directions order required any person wishing to be added as an Interested Party to the challenge proceedings to apply by 4 August 2026.
  4. MAY 2026FILING
    Four challenges filed in the Upper Tribunal
    Consumer Voice attacks the scheme as under-compensating. Volkswagen FS, Mercedes-Benz FS and Crédit Agricole Auto Finance challenge it as lenders.
  5. MAR 2026OTHER
    FCA confirms the redress scheme (PS26/3)
    Final rules take effect 30 March 2026: ~12.1 million agreements in scope, ~£7.5B estimated redress, staged implementation deadlines of 30 June and 31 August 2026.
  6. OCT 2025PROCEDURAL
    FCA consults on an industry-wide redress scheme
    The consultation proposes compensation for undisclosed discretionary and high-commission arrangements on 2007–2024 agreements.
  7. AUG 1, 2025JUDGMENT
    Supreme Court hands down Johnson v FirstRand [2025] UKSC 33
    The Court rejects fiduciary and bribery liability for undisclosed commissions but upholds Johnson’s unfair-relationship claim under s.140A CCA, the foundation for the FCA’s scheme.
  8. OCT 25, 2024JUDGMENT
    Court of Appeal sides with consumers in Johnson, Wrench and Hopcraft
    The ruling that dealers owed customers disclosure duties triggers provisioning across the motor lending sector.
  9. JAN 2024OTHER
    FCA opens review of discretionary commission arrangements
    The regulator pauses complaint-handling deadlines and launches a skilled-person review of historic motor finance commissions.